15% Discount already included

Dealing With The Elephant In The Room (Paperback)

Books In Stock

R556.52

Product Code: 9780800728403


Description

Most people want to avoid tough conversations. Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety--and often lingering resentments. Communication expert Dr. Mike Bechtle offers practical help. He equips readers with the skills they need in order to handle conflict with the important people in their lives. Readers learn to be better prepared for hard conversations by learning to: listen give and receive genuine feedback saturate relat...